Terms of Service

Welcome to Austin Mode. These Terms of Service outline the terms and conditions that apply when you visit our website, use our services, or purchase products from us.

Austin Mode is operated by Imexva B.V., a company registered in the Netherlands. Throughout these Terms, “Austin Mode,” “we,” “us,” and “our” refer to this business.

Our website and services are offered to customers located in the United States.

By accessing our website or placing an order, you agree to these Terms of Service and to the policies that form part of them, including our Return & Refund Policy, Shipping Policy, and Privacy Policy.

If you do not accept these Terms, please do not use our website or purchase products from us.

Nothing in these Terms is intended to limit or remove any rights you may have under applicable United States consumer protection laws.

1. Eligibility

Our website and products are intended for individuals who are 18 years of age or older.

By using our website or submitting an order, you confirm that you meet this minimum age requirement.

2. Permitted Use of Our Website

You may use the Austin Mode website only for lawful and legitimate purposes.

You agree not to use the website in any manner that:

• Violates applicable laws or regulations

• Interferes with or disrupts the normal operation of the website

• Damages our website, systems, services, or other users

If we determine that the website is being misused or that these Terms have been violated, we may restrict or suspend access where appropriate.

3. Products and Product Information

Austin Mode sells physical fashion products intended for personal consumer use.

We make reasonable efforts to ensure that product descriptions, photographs, and other information accurately represent the products available for purchase. However, colours and visual characteristics may vary depending on your device, display settings, lighting, and other factors.

Product descriptions, availability, specifications, and other product information may be modified or updated from time to time before an order is accepted.

4. Orders and Order Acceptance

When you submit an order through our website, you are requesting to purchase the products selected in your order.

An order is considered accepted once:

• Payment has been successfully processed; and

• We have issued an order confirmation by email.

If we are unable to fulfil an order for any reason, we will notify you and issue a refund where applicable.

Products purchased through our website are intended for personal use and may not be purchased for commercial resale.

5. Pricing and Payment

All prices displayed on our website are stated in United States Dollars (USD).

We make reasonable efforts to maintain accurate pricing information. However, occasional errors or inaccuracies may occur. If an order contains an obvious or significant pricing error, we reserve the right to cancel the affected order and issue a full refund.

Payments are processed securely through our third-party payment providers. Austin Mode does not retain customers’ full payment card information.

6. Shipping and Delivery

Details regarding available delivery methods, shipping charges, and estimated delivery times are provided in our Shipping Policy.

Any delivery dates or timeframes shown on our website are estimates only and may be affected by circumstances beyond our reasonable control.

For the purposes of these Terms, risk of loss transfers to the customer once the order has been confirmed as delivered to the shipping address provided during checkout. This provision does not limit or affect any rights available to customers under our Return & Refund Policy or applicable law.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service.

Any return request must be submitted within the applicable period and in accordance with the requirements stated in our Return & Refund Policy.

8. Website Content and Intellectual Property

All content made available through the Austin Mode website, including text, product photography, images, logos, graphics, layouts, and other design elements, is owned by Austin Mode or used with appropriate authorization or licence.

Such content is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, alter, publish, or otherwise use our website content without our prior written authorization, except where permitted by applicable law.

9. Limitation of Liability

To the maximum extent permitted by applicable law, our liability arising from or relating to an order will be limited to the amount paid for the specific order giving rise to the applicable claim.

Nothing in these Terms is intended to exclude, limit, or otherwise restrict liability that cannot legally be excluded or limited under applicable United States law or consumer protection legislation.

10. Suspension and Termination

We reserve the right to restrict, suspend, or terminate access to our website where a user misuses the website or violates these Terms of Service.

Any suspension or termination will not affect rights, responsibilities, or obligations that arose prior to such action.

11. Governing Law

These Terms will be interpreted in accordance with applicable United States laws.

Nothing in these Terms prevents a consumer from exercising any mandatory rights or protections available under applicable law.

Business Information

Austin Mode

Operated by Imexva B.V. (Netherlands)

Registered business address:
Nuijeneind 22a
5761 RG Bakel
North Brabant
Netherlands

Company number (NL Chamber of Commerce): 86411004

Primary Market: United States

Customer Support

Email: info@austin-mode.com

Phone: +1 857 4161502

Customer support hours:
Monday–Friday, 09:00–17:00 Eastern Time